Desktop & Site Support Engineer (813)
Cape Town, South Africa
ZAR 204K-216K (estimate) Entry-level Full Time
Tasks
- Allocate resources
- Answer helpdesk calls
- Complete project tasks
- Configure equipment
- Deploy anti-virus software
- Diagnose technical issues
- Engage in problem solving and decision making
- Follow IT support procedures
- Image OS
- Maintain laptops
- Rebuild OS
- Support Microsoft Office 365
- Support Windows 10 endpoints
- Support technical environments like Citrix and Server
- Update documentation
Perks/Benefits
- N/A
Skills/Tech-stack
Anti-virus | Anti-virus deployment | Avaya | Citrix | Collaboration | Communication | Critical Thinking | Customer Service | Emotional Intelligence | Entrepreneurship | Helpdesk | Laptop maintenance | Leadership | Microsoft Office | Microsoft Office 365 | Microsoft Teams | OS imaging | Office 365 | Open-mindedness | Problem Solving | Process Excellence | Rebuilding OS | Server | Solution orientation | Technical Support | Troubleshooting | Windows 10
Education
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