Desktop Support Engineer
Johannesburg, GP, South Africa
A ZAR 300K-480K (estimate) Mid-level Full Time
Tasks
- Analyze network traffic and artifacts
- Apply security best practices and system hardening
- Correlate data points to identify events or incidents
- Differentiate malicious traffic from false positives
- Maintain help desk ticketing workflows
- Perform system monitoring and health checks
- Support DNS and network traffic understanding
- Triaging alerts and reporting incidents
Perks/Benefits
Skills/Tech-stack
Best practices | DNS | Incident Triage | Network Protocols | Network Security | Security Hardening | Security best practices | System monitoring | Ticketing software | Traffic analysis
Education
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