Director of ITS Business Operations (Administrator II) - San Francisco Bay Region Network, Information Technology Services
Northern California, East Bay
USD 140K-155K Executive-level Full Time
Tasks
- Build and maintain IT operations documentation
- Ensure compliance with regulations
- Ensure end user communications
- Establish performance measures
- Forecast expenditures
- Lead IT business process improvement
- Lead and mentor IT operations team
- Manage IT operations policy and process communication
- Manage budgeting
- Manage capital and operational expenses
- Manage contract renewals
- Manage labor cost allocation
- Manage procurement
- Manage recruitment onboarding training and retention
- Monitor IT operations service level agreements
- Oversee IT business operations
- Oversee capital project funding and expenses
- Prepare business cases and reports
- Serve as operational liaison for finance HR procurement legal
- Track key performance indicators metrics and dashboards
Perks/Benefits
- 401k
- 403b
- 457 plan
- Dental insurance
- Health care reimbursement accounts
- Life insurance
- Medical insurance
- Paid Holidays
- Paid vacation and sick leave
- Personal holiday
- Retirement plan
- Tuition Fee Waiver
- Vision insurance
Skills/Tech-stack
Asset Management | Automation | Budgeting | Capital project management | Compliance | Contract Management | Documentation | Expenditure Forecasting | IT Asset Management | Key Performance Indicators | Performance indicators | Process Improvement | Procurement | Project Management | Project Reporting | Resource Planning | Service Level | Service Level Agreements | Staff Mentoring
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