Senior Manager, Corporate Technology
Canada - Remote; United States - Remote
R
USD 172K-195K Senior-level Full Time
Tasks
- Automate ticket deflection
- Build service delivery model
- Coach team performance
- Create IT strategy roadmap
- Define IT SLOs
- Expand IT automation and managed services
- Manage IT productivity stack
- Own IT help desk
- Partner with engineering and business teams
- Rationalize SaaS tools
- Reduce SaaS spend
Perks/Benefits
- Dental insurance
- Destination summits
- Flexible time off
- Health insurance coverage
- Meetup opportunities
- Monthly coworking stipend
- Paid parental leave
- Remote-first culture
- Stock options
- Vision insurance
Skills/Tech-stack
Access Management | Email Delivery | Google Workspace | Google Workspace Administration | Help desk | Help desk automation | IT Service Management | IT Strategy | IT service | Managed Services | Process Improvement | Risk Management | Roadmap planning | SaaS Management | SaaS Optimization | Security Risk | Security Risk Management | Service Level | Service Management | Service-Level Objectives | Slack administration | Staff coaching | Workspace administration
Education
N/A
Roles
IT | IT Manager | Manager | Senior Manager | Senior Manager Corporate Technology
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