Junior Client Success Manager
Stellenbosch, ZA / Johannesburg, ZA - Remote/Hybrid
R
ZAR 216K-264K (estimate) Entry-level Full Time
Tasks
- Build trust-based client relationships
- Collaborate with sales and delivery teams on opportunity shaping
- Escalate client risks with recommended next steps
- Identify client challenges and opportunities
- Maintain account plans actions follow ups and commitments
- Maintain internal records for opportunity qualification and forecasting
- Manage client portfolio
- Support commercial and service awareness for renewals proposals statement of work and billing
- Support proposal and quote preparation
- Track renewal readiness within 120 day window
- Translate challenges into opportunities for services and licensing optimization
Perks/Benefits
- Coaching and Mentorship
- Hybrid work
- Learning opportunities
- Structured onboarding
- Travel to client sites
Skills/Tech-stack
Account Management | Client Communication | Commercial Awareness | Consultative Discovery | Customer Relationship Management | Customer relationship | Delivery coordination | Forecasting | Licensing optimization | Opportunity qualification | Relationship Management | Renewal management | Risk escalation | Sales Enablement | Service Delivery | Service Delivery Coordination
Education
N/A
Regions
Countries
States
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