Junior IT Ops Engineer (Part Time)
Tasks
- Assign accounts and access
- Coordinate onboarding and offboarding
- Escalate complex issues to senior team
- Follow IT processes for incident troubleshooting
- Handle Jira helpdesk tickets
- Maintain hardware inventory
- Manage user access and permissions
- Perform IT asset management
- Provide first-level IT support
- Set up and redeploy devices
- Support Google Workspace
- Support Microsoft 365
- Support Slack
- Support device upgrades and replacements
- Troubleshoot Android issues
- Troubleshoot Windows 10 and Windows 11 issues
- Troubleshoot macOS issues
- Update IT documentation
Perks/Benefits
- International environment
- Learning and development
- On-the-job training
- Part-time work
- Structured troubleshooting mentorship
Skills/Tech-stack
Access Management | Android | Asset Management | Cybersecurity | Device setup | Google Workspace | Hardware inventory | IT Asset Management | IT Documentation | ITIL | Jira | MDM | MacOS | Microsoft 365 | Slack | User Access Management | User access | Windows 10 | Windows 11
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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