Escalation Engineer
Bangalore, IND
INR 3125K-4225K (estimate) Senior-level Full Time Found 10d ago
Tasks
- Collaborate with engineering for testing and troubleshooting
- Document incident resolutions
- Participate in 24x7 support and on-call rotation
- Provide input on product and code changes
- Reproduce and verify customer problems
- Support escalated customer issues
Perks/Benefits
Skills/Tech-stack
BGP | Firewall | MTR | Networking | OSPF | Ping | Python | Routing Protocols | SD-WAN | SSL | SWG | Security products | Switching | Traceroute | Troubleshooting | Ubuntu | VDN | VPN
Education
Roles
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