Escalation Engineer

Bangalore, IND

INR 3125K-4225K (estimate) Senior-level Full Time

@ Z...

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Found 1mo ago

Tasks

Collaborate with engineering for testing and troubleshooting
Document incident resolutions
Participate in 24x7 support and on-call rotation
Provide input on product and code changes
Reproduce and verify customer problems
Support escalated customer issues

Perks/Benefits

Skills/Tech-stack

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Escalation Engineer

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