Escalation Engineer, ZIA/ZPA
Bangalore, IND; Bangalore, IND; Mohali, IND
INR 2800K-4000K (estimate) Senior-level Full Time
Tasks
- Collaborate with engineering on troubleshooting
- Maintain technical knowledge base entries
- Own escalated customer issue resolution
- Provide status updates and action plans
- Reproduce customer reported issues in controlled environments
- Resolve critical cases within SLAs
Perks/Benefits
- 24x7 on-call rotation
- Education reimbursement
- Health plans
- Hybrid work
- In-office perks
- Paid time off
- Parental leave
- Retirement options
Skills/Tech-stack
DNS | FTP | Firewall | HTTP | IDS/IPS | IPSec | MTR | Ping | SMTP | SSL/TLS | TCP/IP | Traceroute | Troubleshooting | VPN
Education
Regions
Countries
States
Related jobs
-
Backend Engineer INR 2800K-4200KAWS | AWS CDK | Algorithms | CI/CD | CassandraCoaching services | Employee Share Savings Plan | Hybrid work options | Learning week | Paid volunteer daySenior-level Full TimeBengaluru9h ago
-
KGS - CyberArk - Assistant Manager INR 1200K-1500KAWS | Access Management | Active Directory | Automation | AzureMid-level Full TimeBangalore, Karnataka, India14h ago
-
Senior DevOps Engineer – IAM & ZTNA INR 2800K-3065KADFS | AWS IAM | Ansible | Auth0 | AuthenticationCharitable matching program | Disability insurance | Employee assistance program | Employee resource groups | Fertility and family forming support programSenior-level Full Time3010 - Bangalore Office, India20h ago
-
Security Engineer WAF & SSLO (L1) INR 1075K-1408KApplication Firewall | Big-IP | DDoS Protection | DNS | F5 Big IP24/7 shift schedule | On-site workingEntry-level Full TimeMumbai, India20h ago
-
Security Engineer (L1) INR 606K-833KConfiguration Management | Firewall | Incident Management | Intrusion Detection | Intrusion Detection SystemEntry-level Full TimeMumbai, India20h ago
-
Web Application Firewall (WAF) Engineer INR 2000K-4600KAPI Security | AWS | AWS WAF | Akamai | Application FirewallSenior-level Full TimeIndia - Hyderabad20h ago
-
Lead Software Engineer INR 1650K-3500KAutomated testing | CRUD | Continuous integration | Design Patterns | DevOpsSenior-level Full TimeOff Embassy Golf Links Business Park, …20h ago
-
Senior Platform Engineer INR 800K-1685KAWS Elasticache | AlwaysOn | Analysis Services | Backup & Recovery | Change ManagementOn call support support for weekendsSenior-level Full TimePune, India20h ago
-
Senior Network Security Engineer- Palo Alto Firewall INR 1500K-3200KAPI Integration | AWS | Access Control | Advanced Threat Prevention | Application controlOn-site collaboration opportunities | Rotational on-call supportSenior-level Full TimeHyderabad-Hi-Tec City, India20h ago
-
System Engineer INR 1462K-2500KAntivirus | Backup and Disaster Recovery | Capacity Planning | Disaster Recovery | FirewallMid-level Full TimeCoimbatore, India1d ago
-
Cybersecurity Engineer Mumbai INR 1588K-3285KDigital signatures | Firewall | Information security | Intrusion Detection | User authenticationSenior-level Full TimeIndia - Mumbai : BKC Building1d ago
-
Staff Technical Support Engineer INR 3000K-4000KBGP | Firewall | Network Troubleshooting | Networking | OSPFEducation reimbursement | Health plans | Hybrid work | Parental leave options | Retirement optionsSenior-level Full TimeMohali, IND3d ago
-
EDR / SIEM Admin - Associate Consultant INR 837K-1133KAPIs | Amazon Web Services | ArcSight | Azure | Cloud platformMid-level Full TimeMumbai, Maharashtra, India3d ago
-
Principal Engineer - Security INR 2092K-3487KActive Directory | Agile Scrum | Azure Active Directory | Azure DevOps | BashSenior-level Full TimeMumbai, Maharashtra, India3d ago
-
Senior Backend Engineer (DoH) – Golang - DNS & Systems INR 3000K-4000KAWS | Auto Scaling | Auto Scaling Groups | CloudFormation | DNSOn-call rotationSenior-level Full TimePune City, Maharashtra, India R3d ago
-
Sr. Staff Software Development Engineer INR 3000K-4200KAWS | Azure | C# | GCP | HTTPEducation reimbursement | Health plans | Hybrid work | Parental leave | Retirement optionsSenior-level Full TimeBangalore, IND4d ago
-
Mid-level Full TimePune, India4d ago
-
Penetration Tester INR 2829K-3220KACL | API Security | API Top 10 | Access Control | Active DirectorySenior-level Full TimeIndia - Hyderabad4d ago
-
Python Gen AI developer - Director- Cyber Security Engineering INR 2000K-6000KAPI Integration | Agile | Amazon EKS | BMC Remedy | C#Executive-level Full TimeRMZ Ecoworld - Campus 6A, India4d ago
-
Lead Engineer_Information Security_Network Security INR 1650K-3300KAccess Control | AlgoSec | Application Security | Application Security Groups | AzureCollaborative workspaces | On-site clinic | On-site gym | On-site work environmentSenior-level Full TimeBengaluru, India4d ago
-
Associate Director, Principal Security INR 1000K-1500KAPI Security | AWS | Active Directory | Active Directory attacks | Application SecurityMid-level Full TimeIN - GURUGRAM DLF DOWNTOWN BLOCK …4d ago
-
Associate Director, Principal Security INR 1000K-1500KAWS | AWS IAM | AWS IAM Privilege Escalation | Active Directory | BashMid-level Full TimeIN - GURUGRAM DLF DOWNTOWN BLOCK …4d ago
-
Senior AVIT & Security Engineer INR 1254K-1900KAV systems | Access Control | Cloud Security | Detection Systems | DisplayPortSenior-level Full TimeBengaluru, KA, India5d ago
-
Full Stack Software Engineer- Networking exp is a must INR 1244K-1700KAPI Development | AWS ECS | AWS EKS | AWS Lambda | AlgorithmsMid-level Full TimePune, Maharashtra, India5d ago
-
AWS ECS | AWS GovCloud | Ansible | Automation | Continuous MonitoringEducation reimbursement | Health plans | Hybrid work | In-office perks | Parental leaveSenior-level Full TimeHyderabad, IND5d ago