Escalation Engineer
Bangalore, IND; Mohali, IND
INR 3000K-4000K (estimate) Senior-level Full Time
Tasks
- Create bug reports and support engineering requests
- Document incident resolutions in support database
- Interface with Engineering for testing and troubleshooting
- Provide post sales technical support for escalated issues
- Reproduce customer issues and collect diagnostics
Perks/Benefits
Skills/Tech-stack
BGP | Firewall | MTR | Network Troubleshooting | Networking | OSPF | Ping | Python | SD-WAN | SSL | Security | Switching | TLS | Traceroute | Ubuntu | VPN | Web Security
Education
N/A
Roles
Regions
Countries
States
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