Senior Security MS Engineer - Firewall
Tasks
- Assist L1 Engineers with triage and troubleshooting
- Assist automation teams with routine task automation
- Audit tickets for quality
- Execute changes with approvals
- Flag risks and mitigation plans
- Handle client requests or tickets
- Identify investigate and resolve security incidents
- Log incidents and provide second-level support
- Manage work queues
- Monitor security infrastructure
- Recommend improvements and analyze trends
- Support change management and maintenance documentation
- Update tickets with resolution actions
Perks/Benefits
Skills/Tech-stack
Audit | Automation | Change Management | Firewall | Incident Management | Incident Triage | Security Incident Management | Security incident | Service Level | Service Level Agreement | Service Level Agreement (SLA) | ServiceNow | Shift handover | Ticketing Tools | Trend analysis | Troubleshooting
Education
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