Escalation Engineer - ZIA/ZPA
Bangalore, IND; Mohali, IND
INR 2800K-4000K (estimate) Senior-level Full Time
Tasks
- Collaborate with engineering on troubleshooting
- Document troubleshooting steps in knowledge base
- Drive critical issue resolution
- Participate in 24x7 support on call
- Reproduce reported issues in controlled environments
- Resolve escalated customer issues
Perks/Benefits
Skills/Tech-stack
DNS | FTP | Firewall | HTTP | IDS/IPS | IPSec | MTR | Networking | Ping | SMTP | SSL/TLS | TCP/IP | Traceroute | Troubleshooting | VPN | Web Security
Education
Regions
Countries
States
Related jobs
-
BGP | Big-IP | Blue Coat | Cisco ASA | Cisco FirepowerSenior-level Full TimeIndia1h ago
-
Network Security Engineer INR 800K-1050KAccess Control | Ansible | Assessment tools | Cloud Networking | Cloud SecurityMid-level Full TimeMumbai, ind-, India1h ago
-
Cyber Kill Chain | Detection Systems | EDR | Firewall | Incident ResponseSenior-level Full TimeSeri Lingampally, India6h ago
-
Software Engineer, Access Risk INR 800K-1200KArchitectural Design | Artificial Intelligence | Data Storage | Data Structures | Data Structures and AlgorithmsMid-level Full TimeBengaluru, Karnataka, India7h ago
-
Site Reliability Engineer III INR 1170K-2300KAIOps | APM | Agile | Alert Tuning | Application ResiliencySenior-level Full TimeHyderabad, Telangana, India11h ago
-
AES - DE - FS - Java FS INR 1000K-2200KAgile | Automated testing | Clean Code | Java | Microservice ArchitectureMid-level Full TimeIndia12h ago
-
Senior-level Full TimeBengaluru, India19h ago
-
APIs | AWS | Agile | Ansible | AzureExecutive-level Full TimeRMZ Ecoworld Business Park, India19h ago
-
AWS | Automation | Azure | Azure Monitor | BashFlexible workplace arrangements | Internal mobility | Learning and development programs | MentoringSenior-level Full TimeHyderabad, India19h ago
-
Infrastructure Engineer INR 1000K-2500KAutomation | CICS | Cobol | High Availability | Incident ManagementOn-call supportMid-level Full TimePune, Gera Commerzone SEZ, India19h ago
-
CSOC Engineer - Threat Detection INR 2500K-2800KBehavioral Fingerprinting | CSV | DNS | Detection engineering | Digital forensicsDiscretionary bonus program | Equity compensation | Hybrid work modelMid-level Full TimePune, India R1d ago
-
Authentication | C# | C++ | Client-Server | ConcurrencyHybrid work | Mentorship | Structured growthMid-level Full TimePune, Maharashtra, India1d ago
-
Software Engineer, AI Security INR 950K-1500KArtificial Intelligence | Data Storage | Data Structures | Data Structures and Algorithms | Distributed ComputingMentoring or coaching opportunities | On-call rotation | Technical leadership opportunitiesMid-level Full TimePune, Maharashtra, India1d ago
-
Security Analyst, Cloud Threat Detection INR 800K-1250KDefensive security | Detection Systems | Encryption | HTTP | Host ForensicsMid-level Full TimeBengaluru, Karnataka, India; Hyderabad, Telangana, India1d ago
-
Staff Software Engineer, Android App Security INR 1500K-3300KAndroid | Automation | Data Storage | Distributed Systems | Information RetrievalSenior-level Full TimeBengaluru, Karnataka, India1d ago
-
Entry-level Full TimePune, India1d ago
-
Associate Principle Engineer INR 1340K-1670KAWS | Azure | Data schema | Data schema mapping | GCPAgile fast paced environment | Learning opportunities | Tremendous growthMid-level Full TimeBengaluru1d ago
-
Senior-level Full TimeBengaluru, Karnataka, India1d ago
-
Senior-level Full TimeBangalore, India1d ago
-
Technical Support Engineer INR 938K-1400KARP | Active Directory | Apache | Application Security | BIND24/7 rotational shifts | Internal career growthMid-level Full TimePune, India1d ago
-
Analyst II Software Engineering INR 938K-1400KCode review | Debugging | Design Discussions | Documentation | Problem SolvingFlexible work arrangement | In-person collaboration | Inclusive environment | Productivity support | Wellbeing supportMid-level Full TimeIOC01 - Olympia Technology Park, India1d ago
-
Engineer - Zero Trust INR 938K-1408KAccess Control | Automation | CM Change Control | CMDB | Change ControlMid-level Full TimeIND Bangalore C 601, India1d ago
-
Security Platform Engineer - SIEM Admin INR 2520K-2829KAttack analysis | Computer forensics | EDR | Endpoint protection | Event Reporting24/7 rotational shifts | Hybrid working | MentoringSenior-level Full Timehyderabad, India1d ago
-
System Engineer - IT SecOps INR 1500K-2500KAWS Security | AWS Security Services | Active Directory | Azure Active Directory | Azure Security24x7 support rotation | Career development | Continuous training resourcesSenior-level Full TimeNoida, IN1d ago
-
Senior-level Full TimeBangalore, IN, 5600221d ago