Expert Support Engineer
Monterrey, Mexico
MXN 686K-960K (estimate) Senior-level Full Time Found 9d ago
Tasks
- Assess business impact of changes
- Collaborate with cross-functional teams
- Conduct root cause analysis
- Coordinate with vendors
- Create SOP documents
- Generate operational reports
- Handle service requests
- Identify automation opportunities
- Manage network incidents
- Participate in incident management
- Perform packet capture analysis
- Support network feature enhancements
Perks/Benefits
- N/A
Skills/Tech-stack
Ansible | Azure Networking | Cisco ASA | Cloudflare WAF | F5 Load Balancer | Firewall Configuration | Load Balancer | Packet Capture | Packet capture Wireshark | Palo Alto | Palo Alto NGFW | Python | Routing BGP | Routing OSPF | Switching Arista | Terraform | VPN configuration
Education
N/A
Roles
Language: en |
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