F-35 Help Desk Specialist | Active Secret clearance
USA OH Wright Patterson AFB - 2179 12th St (OHC034), United States
USD 58K-78K Mid-level Full Time
Tasks
- Coordinate with system administrators, network technicians, application engineers
- Diagnose user problems
- Document, track, monitor technical issues
- Provide first-tier software hardware and printing support
- Recommend systems modifications
- Recreate user problems
- Resolve technical issues via multiple communication channels
- Support Office 365, MS Teams, Windows OS
Perks/Benefits
- 401k with company match
- Comprehensive benefits
- Full-flex work week
- Health and wellness packages
- Military-friendly culture
- Paid time off
- Support for career growth
Skills/Tech-stack
Account administration | Automation software | Azure Fundamentals | BMC Remedy | Desk support | Help Desk Management | Help desk | Help desk support | IT Help Desk | Microcomputer hardware | Networks | Office automation | Office automation software | Remedy help desk | Remedy/Help Desk Management | Security+ CE | Service Level | Service Level Agreements
Education
Associate Degree | BA | BS
Roles
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