F-35 Help Desk Specialist | Active Secret clearance

USD 58K-78K Mid-level Full Time Found 16d ago

Tasks

• Coordinate with system administrators, network technicians, application engineers
• Diagnose user problems
• Document, track, monitor technical issues
• Provide first-tier software hardware and printing support
• Recommend systems modifications
• Recreate user problems
• Resolve technical issues via multiple communication channels
• Support Office 365, MS Teams, Windows OS

Perks/Benefits

• 401k with company match
• Comprehensive benefits
• Full-flex work week
• Health and wellness packages
• Military-friendly culture
• Paid time off
• Support for career growth

Skills/Tech-stack

Account administration | Automation software | Azure Fundamentals | BMC Remedy | Desk support | Help Desk Management | Help desk | Help desk support | IT Help Desk | Microcomputer hardware | Networks | Office automation | Office automation software | Remedy help desk | Remedy/Help Desk Management | Security+ CE | Service Level | Service Level Agreements