Cloud Engineer, II
Tasks
- Coordinate with internal departments and customers
- Document case management actions
- Escalate incidents
- Interpret monitoring dashboards and alerts
- Maintain system health and performance
- Monitor cloud environments
- Monitor incident backlog and track SLA compliance
- Provide status reports to stakeholders
- Schedule resources for on call coverage
- Support 24x7x365 shift coverage
- Troubleshoot cloud issues
Perks/Benefits
Skills/Tech-stack
Application Monitoring | Change Management | Databases | ELK | Event management | HTML | Health Monitoring | ITIL | Incident Management | Infrastructure Monitoring | Knowledge Management | Kubernetes | Latency monitoring | Linux | Networking | Performance Monitoring | Powershell | Problem Management | PromQL | Python | REST API | SIEM | SQL | System Health | System availability | System health monitoring | Web Services | Windows
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
Roles
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