Directeur d'exploitation

Tasks

• Analyze consumption variances
• Control hygiene and safety compliance
• Ensure compliance with labor legislation
• Ensure service quality
• File and archive documents
• Forecast monthly purchasing needs
• Handle client reception
• Handle customer orders
• Implement commercial development
• Implement promotions
• Issue customer invoices
• Maintain equipment and perform small repairs
• Manage accounting and budgeting
• Manage cash opening and closing
• Manage customer reservations
• Manage inventory storage
• Manage phone reception
• Manage restaurant financials
• Manage take away sales
• Manage team scheduling
• Monitor restaurant cleanliness
• Motivate team members
• Organize restaurant service
• Perform end of day closing
• Place supplier orders
• Process delivery notes and invoices
• Receive and inspect deliveries
• Resolve customer complaints
• Resolve workplace conflicts
• Respond to operational issues
• Train and develop staff
• Use administrative and office software
• Use internal administrative communication tools
• Use internal marketing materials
• Verify and secure cash funds

Perks/Benefits

• N/A

Skills/Tech-stack

Budgeting | Cash handling | Cash reconciliation | Customer Service | Inventory Management | Inventory forecasting | Invoice processing | Labor law | Labor law compliance | Law compliance | Marketing execution | Operations Management | Order Management | Reservation management | Restaurant operations | Staff Training | Staff scheduling | Supplier Order Management | Team Management