Senior Technical Support Engineer
Tasks
- Analyze production incidents
- Collaborate with engineering and DevSecOps teams
- Communicate with end users about issues and solutions
- Debug and troubleshoot break fix issues
- Perform root cause analysis
- Publish knowledge articles and technical documents
- Respond and resolve issues within service levels
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Groovy | Identity and Access Management | Identity and access | Integration | JavaScript | Linux | Postman | Python | REST | SOAP | SQL | SSO | Scripting | Shell | Unix | Windows
Education
N/A
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