IT Operations/Support Lead
Tasks
- Administer MDM and endpoint management
- Administer identity provider and SSO platform
- Coordinate endpoint and SaaS vulnerability management
- Create runbooks FAQs and user documentation
- Enforce IT and security policies
- Enforce security standards
- Establish IT support processes with ticketing and SLAs
- Implement role-based access control
- Manage SaaS inventory and license assignments
- Manage endpoint security tooling
- Manage internal IT ecosystem end to end
- Manage joiner mover leaver process
- Monitor access logs and authentication events
- Own laptop and workstation lifecycle
- Provide evidence for audits and assessments
- Review usage and reclaim unused licenses
- Right size contracts for cost control
- Run security awareness activities
- Serve as escalation point for incidents
- Support SOC 2 and ISO 27001 compliance
- Track and report IT KPIs
Perks/Benefits
Skills/Tech-stack
Access Control | Access Management | Active Directory | Antivirus | Asset Inventory | Azure Active Directory | Bash | Disk encryption | EDR | Endpoint Management | Endpoint Security | Entra ID | Google Workspace | HIPAA | ISO 27001 | Identity & Access | Identity & Access Management | Jamf | Joiner-Mover-Leaver | Kandji | MDM | MFA | MacOS | Microsoft Entra | Microsoft Entra ID | Microsoft Intune | Multi-Factor | Multi-Factor Authentication | Okta | Patch Management | Powershell | Python | RBAC | Role-Based Access | Role-Based Access Control | Runbooks | SOC 2 | SSO | Scripting | Service Level | Service Level Agreements | Single Sign-On | Ticketing systems | Vulnerability Management | Windows | Workspace One
Education
N/A
Roles
IT | IT Manager | IT Operations Manager | IT Support | IT Support Manager | Manager | Operations Manager | Support Manager
Related jobs
-
Service Delivery Manager USD 85K-189KAccess Management | Asset Management | Cybersecurity | Data Protection | Identity and Access ManagementFlexible time off | Learning and development opportunitiesMid-level Full Time999 REMOTE, United States R22h ago
-
IT Manager USD 78K-82KAccess Control | Access Management | Breach notification | Business Continuity | Cloud Security401k match | Bereavement leave | Disability insurance | Employee assistance program | Employee discountsMid-level Full TimeHybrid, CA, USA R22h ago
-
Manager, Security Defense Engineering USD 180K-210KAccess Management | Alert triage | Ansible | Chef | Detection SystemsConference reimbursement | Employee assistance program | Employee stock purchase program | Flexible time off | LinkedIn Learning accessMid-level Full TimeSeattle R1d ago
-
Manager, Security Defense Engineering USD 180K-210KAccess Management | Alert triage | Ansible | Chef | Endpoint SecurityConference reimbursement | Employee assistance program | Flexible time off | LinkedIn Learning access | Local Employee MeetupsMid-level Full TimeDenver R1d ago
-
Manager, Security Defense Engineering USD 180K-210KAccess Management | Ansible | Chef | Endpoint Security | IAMConference reimbursement | Education reimbursement | Employee assistance program | Flexible time off | LinkedIn Learning accessMid-level Full TimeBoston R1d ago
-
Manager, Security Defense Engineering USD 180K-210KAnsible | Chef | Digital forensics | Endpoint Security | IAMConference reimbursement | Employee assistance program | Employee stock purchase program | Equity compensation grants | Flexible time offMid-level Full TimeAustin R1d ago
-
Manager, Security Defense Engineering USD 180K-210KAccess Management | Ansible | Chef | Endpoint Security | IAMEmployee assistance program | Employee meetups | Flexible time off | LinkedIn Learning access | Local conference reimbursementMid-level Full TimeSan Francisco R1d ago
-
Manager Sales Engineering USD 172K-288KAccess Control | Architectural Presentations | Automation | Cloud Security | Compliance401k match | Company-Paid Holidays | Dental insurance | Disability insurance | Employee assistance programMid-level Full TimeCalifornia Remote, United States R1d ago
-
Security Operations Manager USD 150K-180KAutomation | Azure Security | EDR | Incident Response | Microsoft Azure401k match | Company events | Medical/Dental/Vision insurance | Paid sick leave | Time-off optionsMid-level Full TimeRemote, US (PST) R2d ago
-
Manager, Governance, Risk & Compliance (GRC) USD 140K-165KAudit Readiness | Automation | Compliance | Control Design | Governance401k match | Dental insurance | Discretionary bonuses | Life insurance | Medical insuranceMid-level Full TimeRemote, US (PST) R2d ago
-
Agile | CI/CD | Cloud technologies | Cybersecurity | Hardware technologiesDiversity and inclusion culture | Flexible work arrangements | Health and wellness supportMid-level Full TimeRemote Mexico R2d ago
-
Medical Device Cybersecurity Technical Project Manager USD 140K-160KCybersecurity | Design and patch management | Patch Management | Project Management | Risk AnalysisCareer development opportunities | Flexible work options | Health insuranceMid-level Full TimeUS MA Chelmsford 269, United States R2d ago
-
Sr. Director, Infrastructure & Operations USD 90K-127KAWS | Active Directory | Automation | Cloud infrastructure | Disaster RecoveryCareer growth | Global impact | Training opportunities | Work-life balanceSenior-level Full TimeUnited States - Remote R3d ago
-
Director of Information Security Engineering USD 170K-190KAI tools | AWS | Access Management | Agile | Application SecurityFlexible schedule | Health benefits | Professional development | Remote workExecutive-level Full TimePenn Mutual, United States R3d ago
-
Junior IT Systems Administrator USD 50K-68KAWS | Active Directory | Azure | Backup and Restore | Backup and restore solutionsFlexible working hours | On-call rotation | Professional development opportunitiesEntry-level Full TimeYork, PA, United States R6d ago
-
IT Generalist USD 54K-58KAWS | Active Directory | Azure | Cloud Platforms | DHCPGlobal and local team collaboration | Hypergrowth team environment | Innovative work environmentMid-level Full TimeUnited States - Remote R6d ago
-
IT Operations Engineer USD 150K-200K1Password | AWS | Access Management | Azure | BashEquipment budget | Flexible PTO | Health insurance | Professional developmentMid-level Full TimeUnited States - Remote R6d ago
-
Azure Product Manager USD 131K-237KAKS | ARM Templates | Active Directory | Agile | AzureFlexible work hours | Health benefits | Paid time off | Training and certification supportSenior-level Full Time6314 Remote/Teleworker US, United States R6d ago
-
Enterprise IDAM Product Manager USD 107K-195KABAC | Access Management | Agile | Cloud Platforms | Cloud SecurityFlexible work schedule | Health insurance | Professional development supportSenior-level Full Time6314 Remote/Teleworker US, United States R6d ago
-
Cybersecurity Manager, SaaS (REMOTE) USD 170KCloud Security | Identity protocols | Leadership | Program Management | Risk ManagementCareer development opportunities | Remote workMid-level Full TimeGEORGIA - VIRTUAL - GA01, United … R7d ago
-
Director, Engineering USD 150K-200KAI | AWS | Anomaly Detection | Azure | BashEquity participation | Health and wellness benefits | Hybrid or remote work | Time off policiesExecutive-level Full TimeUnited States - Remote R7d ago
-
Director Cyber Security Engineering, Operations & IGA USD 212K-267KAccess Management | Cybersecurity | Identity and Access Management | Identity and access | Incident ManagementHealth benefits | Professional development | Work from homeExecutive-level Full TimeWork From Home, United States R7d ago
-
Access Management | Automation | Cloud Security | CyberArk | CybersecurityDisability insurance | Education programs | Health insurance | Life insurance | Paid HolidaysSenior-level Full TimeRemote Worker - New Jersey, USA, … R7d ago
-
Product Lead - IAM Authentication USD 140K-192KAccess Management | Entra ID | Federation | Identity and Access Management | Identity and accessDisability insurance | Education support | Health insurance | Life insurance | Paid leaveSenior-level Full TimeRemote Worker - New Jersey, USA, … R7d ago
-
Access Management | Active Directory | Automation | Cloud Identity | DevSecOpsEducation programs | Health insurance | Life and disability insurance | Paid Holidays | Paid leaveSenior-level Full TimeRemote Worker - New Jersey, USA, … R7d ago