GRC Program Manager, Product and Customer Trust
Tasks
- Build reusable customer facing narratives and FAQs
- Convert customer discovery into reusable content and control gap signals
- Develop data handling guidance for product teams
- Ensure external claims supported by internal controls
- Implement automation and AI native workflows
- Maintain customer trust SLAs and metrics
- Maintain evidence paths for security compliance claims
- Manage customer trust intake triage and escalation
- Own customer trust operating model
- Prepare approved trust materials for product launches
- Scale launch reviews to prevent GRC bottlenecks
- Support security questionnaires and customer calls
- Update Trust Center content
Perks/Benefits
- N/A
Skills/Tech-stack
AI-native | AI-native automation | Cloud Security | Customer trust | Data Handling Policy | Data handling | Enterprise Trust | Escalation management | Evidence management | Metrics | Product Launch | Product Launch Review | Product assurance | Regulatory Compliance | SaaS | Security Compliance | Security Questionnaires | Security controls | Trust Center
Education
N/A
Regions
Countries
States
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