Sr. Messaging-Collaboration Engineer (Hybrid Nashville, TN) Brentwood, Williamson, TN Post Date | 05/22/2026 C Nashville Support Center
Brentwood, Tennessee
R
USD 120K-160K (estimate) Senior-level Full Time
Tasks
- Administer Microsoft Exchange Online
- Collaborate on QoS and firewall configurations
- Configure Teams Phone Calling Plans
- Design call routing and call queues
- Implement Teams Voice Direct Routing
- Implement Teams Voice Operator Connect
- Maintain voice configuration documentation
- Manage mail flow and transport rules
- Manage user provisioning licensing and voice enablement
- Monitor Exchange and Teams service health
- Support Microsoft Teams administration
- Support legacy telephony to Teams Voice migrations
- Troubleshoot voice quality issues
Perks/Benefits
Skills/Tech-stack
Auto attendants | Call Queues | Call Routing | DKIM | DMARC | DNS | Dial plans | Direct Routing | Entra ID | Exchange Online | Firewall Configuration | Jitter | Latency | MX | Microsoft Entra | Microsoft Entra ID | Microsoft Exchange | Microsoft Exchange Online | Microsoft Teams | Operator Connect | PBX | PSTN | Packet loss | Powershell | QoS | SIP | SMTP | SPF | Teams Phone | Teams Voice | VoIP | Voice Routing
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