Manager, Security Operations (Corporate Resilience)
Tasks
- Align service levels with customer demand and staffing coverage
- Conduct after action reviews and incident disclosure processes
- Coordinate emergency response recovery and investigation
- Coordinate with Network Operations Center during major incidents
- Develop contingency planning for service reliability
- Ensure compliance with CCTV policy and privacy legislation
- Ensure regulatory compliance for incident response
- Lead cross functional training initiatives
- Lead emergency dispatch operations
- Lead reporting and escalation protocols
- Manage incident response and resource delegation
- Manage third party contractors for compliance and service levels
- Oversee CCTV evidence collection storage analysis and distribution
- Oversee incident control log and records management
- Perform root-cause analysis and structured problem solving
- Recommend updates to emergency response plans
- Review incident reports and recommend operational changes
- Supervise performance and training needs
- Track security incident trends and mitigation measures
Perks/Benefits
- N/A
Skills/Tech-stack
After Action Review | CCTV | Canadian Police Information Center clearance | Canadian Rail Operating Rules | Cause analysis | Contingency Planning | Criminal law | Emergency dispatch | Emergency response | Emergency response planning | Employment Standards Act | Evidence management | Freedom of Information | Freedom of Information legislation | Health and Safety | Incident Management | Incident reporting | Law enforcement | Law enforcement tactics | Occupational health | Occupational health and safety | Performance Management | Privacy Compliance | Problem Solving | Project Management | Radio communication | Response planning | Root Cause Analysis | Root cause | Safety Compliance | Secret Clearance | Security operations | Service Level | Service Level Agreements | Structured Problem-Solving | Training Management | Transport Canada regulations | Transportation safety | Transportation safety compliance
Education
N/A
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