Escalation Engineer - ZIA/ZPA
Bangalore, IND; Mohali, IND
INR 3000K-4000K (estimate) Senior-level Full Time
Tasks
- Collaborate with engineering on customer testing
- Drive critical issue resolution
- Maintain technical knowledge base
- Reproduce issues in controlled environments
- Resolve escalated customer issues
- Troubleshoot network issues
Perks/Benefits
Skills/Tech-stack
DNS | FTP | Firewall | HTTP | IDS/IPS | IPSec | MTR | Network Troubleshooting | Ping | SMTP | SSL/TLS | Traceroute | VPN
Education
Regions
Countries
States
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