Implementation Engineer
Tasks
- Analyze logs for root cause identification
- Conduct system health checks
- Deliver end to end security solution implementation
- Develop onboarding playbooks and documentation
- Integrate security solutions with customer environments
- Lead onboarding and professional services engagements
- Mentor junior engineers
- Monitor customer adoption and performance metrics
- Perform technical risk assessments
- Support customer success technical escalations
- Troubleshoot network security and configuration issues
Perks/Benefits
- Accessibility accommodations
- Collaborative cross-functional environment
- Continuous learning
- Equal opportunity practices
- Health, dental, and vision insurance
- Inclusive workplace culture
- Industry certification opportunities
- Professional development
- Remote-first work flexibility
Skills/Tech-stack
Automation | Command Line | Customer Success | Documentation | Email Security | Firewalls | IAM | Integration | Log Analysis | Network Engineering | Networking Fundamentals | Phishing prevention | Ransomware mitigation | Routing | Switching | System Troubleshooting | TLS | Technical Escalation | Threat detection | VPN | Zero Trust
Education
N/A
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