Infrastructure Team Lead (IT Security, Azure)
Tasks
- Communicate operational issues planned changes risks and improvements
- Coordinate maintenance windows change implementation incident escalation and problem resolution
- Ensure service quality performance and contractual compliance
- Identify operational risks and implement preventive controls
- Improve support workflows and knowledge management
- Maintain ITIL incident problem change and configuration management processes
- Manage IT infrastructure operations through external vendors
- Monitor and report SLAs and KPIs
- Oversee asset management and CMDB governance
- Oversee business continuity and disaster recovery testing with vendors
- Oversee data centers networks servers storage and cloud operations
- Perform IT hardware and software purchases
- Serve as point of contact for business users and external service providers
- Supervise first line second line and third line support teams
Perks/Benefits
- Car leasing benefits
- Company events
- Hybrid work
- International environment
- Learning and development support
- Parking
- Private medical care
- Sports card
- Work-life balance
Skills/Tech-stack
Asset Management | Azure | Budgeting | Business Continuity | CMDB | Change Management | Cloud Management | Configuration Management | Contract compliance | Disaster Recovery | Disaster Recovery Testing | IT Infrastructure | IT Infrastructure Management | IT Security | IT Service Management | IT service | ITIL | Incident Management | Infrastructure Management | KPI Reporting | Knowledge Management | Problem Management | Recovery testing | SLA monitoring | Service Design | Service Desk | Service Management | Service Transition | Service operation | Service support | Vendor contract compliance | Vendor management
Education
N/A
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