Infrastructure Team Lead (IT Security, Azure)
Tasks
- Communicate operational issues and planned changes
- Coordinate maintenance windows and changes
- Deliver IT services with vendors
- Ensure ITIL process governance
- Ensure disaster recovery readiness
- Escalate incidents and resolve problems
- Improve support workflows and knowledge management
- Lead business continuity testing
- Maintain CMDB and Asset Management
- Manage IT infrastructure operations
- Manage incident and problem handling processes
- Manage risks and preventive controls
- Monitor and report SLAs and KPIs
- Oversee IT purchases and vendor selection
- Serve as primary contact for business and vendors
- Supervise service desk support teams
- Support IT transformation and technology rollouts
Perks/Benefits
- Car leasing benefits
- Company events
- Hybrid work
- Learning and development
- Parking
- Private medical care
- Sports card
- Work-life balance
Skills/Tech-stack
Asset Management | Azure | Business Continuity | CMDB | Change Management | Cloud Management | Configuration Management | Configuration Management Database | Disaster Recovery | IT Infrastructure | IT Infrastructure Management | IT Security | IT Service Management | IT service | ITIL | Incident Management | Infrastructure Management | KPI Reporting | Problem Management | SLA monitoring | Service Design | Service Desk | Service Management | Service Transition | Service operation | Vendor management
Education
N/A
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