IT Help Desk Administrator
Tasks
- Coordinate with vendors and IT teams
- Develop and enforce procedures
- Ensure security compliance
- Identify recurring issues
- Lead incident management processes
- Maintain documentation
- Manage ticketing system
- Monitor performance metrics
- Oversee help desk operations
- Participate in IT projects
- Provide help desk training
- Support onboarding and offboarding
Perks/Benefits
- Disability insurance
- Life insurance
- Medical/Dental/Vision insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Wellbeing resources
Skills/Tech-stack
Active Directory | Customer Service | Documentation | Endpoint Management | Freshservice | Hardware Troubleshooting | ITSM | Jira Service | Jira Service Management | MacOS | Microsoft 365 | Networking | Service Management | ServiceNow | Windows | Zendesk
Education
Regions
Countries
States
Related jobs
-
Senior-level Full TimeLas Vegas, NV, United States12h ago
-
Systems Administrator USD 90K-120KAccess Management | Active Directory | Amazon Web Services | Backup and Recovery | BashHealth insurance | Professional development opportunities | Retirement plansMid-level Full TimeHuntington Beach13h ago
-
Systems Administrator II USD 42K-46KActive Directory | CMMC | Linux | Managed Switches | Microsoft 365401k plan | Employee assistance program | Professional development fundsMid-level Full TimeTampa, Florida, United States16h ago
-
Access Management | Backup and Recovery | Cause analysis | Change Control | Cisco401k | Dental insurance | Medical insurance | Paid sick hours | Vision insuranceSenior-level Contract Full TimeRidgefield Park, NJ, United States19h ago
-
Backup and Recovery | Capacity Planning | Database Administration | Database performance | Database performance tuning401k | Dental insurance | Medical insurance | Paid sick leave | Vision insuranceMid-level Contract Full TimeSavannah, GA, United States19h ago
-
ServiceNow Administrator USD 105K-130KActive Directory | Asset Management | Business Rules | CMDB | Change Control11 federal holidays | 15 PTO days | 401k | Continuing education reimbursement | Employee assistance programMid-level Full TimeWashington, DC19h ago
-
Access Control | Account Management | Device provisioning | Google Workspace | Hardware TroubleshootingDental insurance | Health insurance | Vision insuranceMid-level Full TimePortland, United States20h ago
-
Access Control | Account Management | Data Security | Endpoint Management | Google WorkspaceEmployer paid dental insurance | Employer paid vision insurance | Employer-paid health insuranceMid-level Full TimeSeattle, United States20h ago
-
Access Control | Data Security | Device Management | Google Workspace | IT ComplianceDental insurance | Health insurance | Vision insuranceMid-level Full TimeSanta Monica, United States20h ago
-
Systems Administrator Level 2 USD 100K-160KAccount Management | Certification and accreditation | Information Assurance | Linux | Network ArchitectureClearance required | Full-time position | On site work locationMid-level Full TimeAnnapolis Junction, United States21h ago
-
Systems Administrator Level 2 USD 104K-150KAWS | Certification and accreditation | Computer network | Computer network operations | Desktop infrastructureMid-level Full TimeAnnapolis Junction, United States21h ago
-
System Administrator - (TS Clearance) USD 102K-161KATO Readiness | Azure Resource | Azure Resource Manager | Azure Resource Manager Templates | BackupMid-level Full TimeArlington/Rosslyn, Virginia, United States22h ago
-
Entry-level Full TimeDulles VA22h ago
-
Senior Linux System Administrator USD 128K-214KArchitecture SOA | Capacity Planning | Client-Server | Client-Server Architecture | Hardware IntegrationDisability insurance | Health insurance | Holiday pay | Learning and development | Life insuranceSenior-level Full TimeUSA-MD-Fort Meade22h ago
-
Associate Site Administrator USD 85K-96KComputer Troubleshooting | Hardware installation | IT Service Management | IT service | Service ManagementMid-level Full TimeNew York City, NY, United States23h ago
-
IT Security Specialist USD 100K-215K365 Security | AIR Automation | Advanced Hunting | Automated remediation | Azure401k retirement plan | Dental plan | Disability plans | Flexible spending account | Health care planMid-level Full TimeBethlehem, PA, US, 180151d ago
-
Azure Administrator USD 104K-150KActive Directory | Azure Automation | Azure Data | Azure Data Fundamentals | C#Senior-level Full TimeQuantico, VA, United States1d ago
-
Administrator II, Enterprise Content Management USD 72K-89KAgile | Bash | Certificate Services | Change Control | Database Administration401k match | Adoption Assistance | Educational assistance | Flexible spending account | Health, dental, vision insuranceMid-level Full TimeUnited States R1d ago
-
Senior-level Full TimeHampton, VA, United States1d ago
-
Sr. Information Security Analyst USD 105K-115K365 Security | Automation | Azure Security | CIS Controls | Cloud SecuritySenior-level Full TimeNiles, IL, US1d ago
-
IT Systems Administrator USD 85K-95KAD Connect | Active Directory | Azure | Azure Stack | Azure Stack HCIMid-level Full TimeLawrence, MA, US1d ago
-
Jira Administrator USD 121K-191KAWS | Automation | Confluence | Dashboards | GitHub401k match | Dental insurance | Employee assistance program | Medical insurance | Paid HolidaysMid-level Full TimeTW Corp - Central Tech R1d ago
-
System Administrator USD 95K-122KACAS | Access Control | Business Rules | Change Management | DISA STIGSenior-level Full TimeKITTERY, ME, US1d ago
-
Microsoft 365 Administrator USD 100K-185KAccess Control | Active Directory | Backup and Restore | Cloud Migration | Conditional AccessPublic Trust security clearanceMid-level Full TimeUnited States - Remote R1d ago
-
Accounting Records | Bookkeeping | Budget reconciliation | Customer Service | Data entryMid-level Part TimeWINS - Winona Campus, United States1d ago