IT Support Administrator II
Tasks
- Create and update training manuals and documentation
- Diagnose and resolve hardware and software issues
- Maintain IT asset inventory and deployment
- Manage Microsoft 365 onboarding and offboarding
- Manage local network issues
- Manage service desk tickets
- Provide technical assistance in person phone chat email
- Report recurring problems to management
- Support Windows 11 and macOS troubleshooting
- Support demo area hardware and solution
Perks/Benefits
- N/A
Skills/Tech-stack
Android | Hardware Troubleshooting | IOS | Linux | MacOS | Microsoft 365 | Networking | Service Desk | Software Troubleshooting | Windows 11
Education
Roles
Administrator | IT | IT Support | IT Support Administrator | Support Administrator
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