IT Operations & Digital Support Engineer
M5500EPH, Argentina
R
USD 76K-119K (estimate) Mid-level Full Time
Tasks
- Administer SAP Customer Data Cloud CIAM platform
- Develop automation workflows using Python and Power Automate
- Ensure identity and access workflows comply with data privacy and security regulations
- Identify recurring issues and implement corrective actions
- Improve operational stability and reduce MTTR
- Monitor applications with Dynatrace
- Own incident management from detection to resolution with SLAs
- Participate in major incident bridges with status updates
- Provide remote technical support for software and system issues
- Support same day delivery platforms and mobile applications
- Troubleshoot customer registration login and social authentication flows
- Use Linux commands for investigations
- Use PuTTY and WinSCP for diagnostics log retrieval and configuration changes
- Write and execute SQL queries on DB2 MySQL and SQL Server
Perks/Benefits
Skills/Tech-stack
API Integration | Automation | CIAM | Customer Data Cloud | DB2 | Data cloud | Dynatrace | Jira | Linux | Monitoring | MySQL | Observability | Power Automate | Putty | Python | SAP Customer Data | SAP Customer Data Cloud | SQL | SQL Server | WinScp | XML
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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