IT Operations & Helpdesk Engineer
Tasks
- Assist with onboarding and offboarding
- Collaborate with security and business applications teams
- Document technical issues and resolutions
- Improve IT processes
- Manage user accounts and permissions
- Provide technical support to employees
- Troubleshoot SaaS platform issues
- Troubleshoot hardware/software/network issues
Perks/Benefits
Skills/Tech-stack
Access Management | Account Management | Active Directory | Azure Active Directory | Freshservice | Google Workspace | Hardware Troubleshooting | Identity and Access Management | Identity and access | Jamf Pro | Kandji | Linux | MacOS | Microsoft Azure | Networking | Networking protocols | SaaS | Slack | User Account Management | Windows | Zoom
Education
N/A
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