IT Service Delivery Manager (Defence)
Farnborough, England, United Kingdom
GBP 45K-55K (estimate) Mid-level Contract Full Time
Tasks
- Ensure compliance and governance
- Implement Service Improvements
- Lead and mentor team
- Lead service delivery
- Manage budget and resources
- Manage change processes
- Manage client stakeholder relationships
- Oversee Incident & Problem Management
- Prepare reports and documentation
Perks/Benefits
Skills/Tech-stack
Analytical Skills | Change Management | Communication | IT Service Management | ITIL | Incident Management | KPI Management | Leadership | Organizational skills | Problem Management | Problem Solving | Service Level | Service Level Agreements | Service Management | Stakeholder Engagement | Team Management
Education
Degree in Computer Science | Engineering | Information Technology
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