IT Specialist
Tasks
- Analyze end user issues
- Assist SaaS operations
- Communicate with end users
- Diagnose computer problems
- Implement IT initiatives
- Maintain computer systems
- Maintain printers and scanners
- Onboard and offboard employees
- Provide technical assistance
- Repair end user systems
- Resolve service request tickets
- Support network troubleshooting during outages
- Support software and hardware
- Test computer systems
- Track hardware assignments
- Train end users on macOS
- Troubleshoot operating system issues
- Upgrade computer systems
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Apps Script | Asset Management | Automation | Bash | Cloud Computing | Cloud platform | Customer Service | Firewalls | Fortinet | Google Apps | Google Apps Script | Google Cloud | Google Cloud Platform | Google Workspace | Hardware Asset Management | LAN | MDM | MacOS | Microsoft Azure | Network Troubleshooting | OpenID Connect | Powershell | SAML | SaaS | Salesforce | Service Desk | Single Sign-On | Slack | System Administration | WiFi | Windows | Zoom
Education
N/A
Roles
Help Desk Technician | IT | IT Specialist | IT Support | IT Support Specialist | Specialist | Support Specialist | Technician
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