IT Systems Administrator (Remote - US)
Tasks
- Assist in troubleshooting software hardware and network issues
- Create IT end user documentation
- Diagnose and resolve network issues
- Install network interface cards hubs switches and perform network cabling
- Maintain asset registers
- Perform adds moves changes to network and systems access
- Perform hardware and printer repairs
- Provide end user support via phone email and service portal
- Resolve end-user IT issues
- Troubleshoot and escalate complex issues
Perks/Benefits
Skills/Tech-stack
AWS | Active Directory | Azure Active Directory | Firewalls | IT Service Management | IT service | LAN | Microsoft Office | Microsoft Office 365 | Network Troubleshooting | Office 365 | Routers | Service Management | ServiceNow | Ticket management | WAN
Education
N/A
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