IT Technical Analyst - End User Computing
Tasks
- Analyze business information and technical requirements
- Assist with design specifications and deliverables
- Assist with patching for Windows workstations and servers
- Document configuration and installation processes
- Escalate troubleshooting with service desk and support staff
- Improve end user experience through projects
- Participate in PC strategy and planning
- Perform software distribution and packaging
- Perform vulnerability management
- Review software solutions for user requests
- Support M and A integration and device strategy
- Support end user and hardware systems
- Troubleshoot hardware and software issues
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | Configuration Manager | Dell Hardware | Endpoint Configuration Manager | Lenovo hardware | MECM | Microsoft Endpoint | Microsoft Endpoint Configuration Manager | Microsoft Intune | Package Manager | Patch Management | Patch My PC | Powershell Scripting | SCCM | Security Tools | ServiceNow | ServiceNow Vulnerability Response | Software Distribution | Software packaging | Tenable | ThinkVantage | Vulnerability Management | Vulnerability Response | Windows 11 | Windows Package Manager | Windows Security | Windows security tools | Winget
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Analyst | End User Computing Analyst | IT | IT Technical Analyst | Technical Analyst
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