Senior IT Administrator
AED 72K-84K (estimate) Senior-level Full Time
Tasks
- Build IT processes from scratch
- Configure Google Workspace and Gmail
- Configure SMTP and email systems
- Coordinate IT needs for remote and onsite staff
- Handle Windows password resets and user management
- Implement ITIL and ITSM processes
- Install and manage Mac applications
- Install and manage Windows applications
- Maintain inventory in spreadsheets and Google Docs
- Manage IT assets and documentation
- Manage IT support tickets
- Manage user and device offboarding
- Manage user and device onboarding
- Perform Windows configuration and security updates
- Perform change management issue tracking and incident resolution
- Procure and configure laptops and mobile devices
- Provide hands-on IT support
- Set up IT service management center
- Troubleshoot WiFi printing and peripherals
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Account Management | Asset Management | Change Management | Digital Asset | Digital asset management | Excel | Gmail | Google Docs | Google Workspace | Hardware Troubleshooting | IT Support | ITIL | ITSM | Incident Management | Issue Tracking | MacOS | Password reset | Printing Troubleshooting | SMTP | Software Installation | Ticket management | User Account Management | WiFi troubleshooting | Windows
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Information Technology
Roles
Regions
Countries
States
Cities
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