Escalation Engineer

Bangalore, IND; Mohali, IND

INR 2535K-4000K (estimate) Senior-level Full Time

@ Z...

Apply Save

Found 1d ago

Tasks

Document incident resolutions in technical database
Handle escalated customer support issues
Interface with engineering for troubleshooting
Open bugs and requests with diagnostic information
Participate in 24x7 support operations and on call rotation
Provide input on product and code changes
Reproduce customer issues for validation
Troubleshoot network and security incidents

Perks/Benefits

Skills/Tech-stack

Education

N/A

Apply Save

Language: en | Views: 1 | Clicks: 0 | Saves: 0

Related jobs

Software Engineer, AI Security INR 950K-1500K

Artificial Intelligence | Data Storage | Data Structures | Data Structures and Algorithms | Distributed Computing

Mentoring or coaching opportunities | On-call rotation | Technical leadership opportunities

Mid-level Full Time

Pune, Maharashtra, India

1h ago
Security Analyst, Cloud Threat Detection INR 800K-1250K

Defensive security | Detection Systems | Encryption | HTTP | Host Forensics

Mid-level Full Time

Bengaluru, Karnataka, India; Hyderabad, Telangana, India

1h ago
Staff Software Engineer, Android App Security INR 1500K-3300K

Android | Automation | Data Storage | Distributed Systems | Information Retrieval

Senior-level Full Time

Bengaluru, Karnataka, India

1h ago
Software Engineer II INR 2500K-3300K

.NET | ASP.NET | Amazon Web Services | AngularJS | Authentication

Continuous improvement culture | Cross-functional collaboration | On-call support | Production monitoring

Senior-level Full Time

Hyderabad, TS, IN

2h ago
Junior Network Engineer

Antivirus | Application control | BGP | Cisco | Firewalls

Entry-level Full Time

Pune, India

5h ago
Senior Security Engineer INR 3200K-4500K

AWS | CASB | CI/CD | CSPM | CloudFormation

Senior-level Full Time

Bengaluru, Karnataka, India

12h ago
Software Engineer - Apprentice INR 600K-600K

Cloud Computing | Cybersecurity | Database | Java | Networking

Entry-level Apprenticeship Full Time Internship

Bangalore, India

19h ago
Lead Specialist, Cybersecurity INR 500K-800K

AWS | AWS Config | AWS Config Rules | Ansible | Azure

Senior-level Full Time

Bangalore, Karnataka, India

19h ago
Sr Security Researcher INR 1500K-4600K

CVE | DAST | EPSS | Go | Java

Senior-level Full Time

Bengaluru, India

20h ago
Escalation Engineer, ZIA/ZPA INR 2800K-4000K

DNS | FTP | Firewall | HTTP | IDS/IPS

24x7 on-call rotation | Education reimbursement | Health plans | Hybrid work | In-office perks

Senior-level Full Time

Bangalore, IND; Bangalore, IND; Mohali, IND

21h ago
Senior Site Reliability Engineer INR 2500K-3440K

AWS | Alerting | Ansible | ArgoCD | Azure

Employee referral bonuses | Flexible work options | In-house technology training | Learning and development programs | Medical insurance

Senior-level Full Time

Chennai, India

23h ago
Endpoint Security Engineer A INR 885K-1475K

Compliance | Endpoint Security | Incident Response | Linux | MacOS

Mid-level Full Time

Seri Lingampally, India

23h ago
Senior Software Engineer INR 2542K-4725K

Azure | C# | Cloud Identity | Cloud Storage | Dataverse

Senior-level Full Time

Bengaluru, KA, IN

1d ago
Designated Support Engineer III INR 2800K-4000K

Application protocols | Authentication | DNS | F5 Proxy | Fiddler

Education reimbursement | Health plans | Hybrid work | Paid time off | Parental leave

Senior-level Full Time

Bangalore, IND; Mohali, IND

1d ago
Designated Support Engineer III INR 2800K-4000K

Authentication | DNS | Fiddler | Firewall Configuration | Firewalls

Education reimbursement | Health plans | In-office perks | Parental leave | Retirement options

Senior-level Full Time

Bangalore, IND; Mohali, IND

1d ago
Group Specialist - Penetration testing INR 1300K-2250K

API Security | API security testing | Access Control | Active Directory | Application Security

Senior-level Full Time

Bangalore, Karnataka, India

1d ago
Group Specialist - Identity Access Control INR 1800K-3000K

ABAC | Access Management | Active Directory | Arcon | Azure AD

Senior-level Full Time

Bangalore, Karnataka, India

1d ago
Group Specialist - Threat Detection INR 1500K-4600K

AWS | Anomaly Detection | Artificial Intelligence | Automation | Azure

Senior-level Full Time

Bangalore, Karnataka, India

1d ago
Escalation Engineer - DLP INR 3000K-4000K

AWS | Azure | CASB | Cloud Access Security Broker | Cloud access

Education reimbursement | Health plans | Hybrid work | In-office perks | Parental leave

Senior-level Full Time

Bangalore, IND; Mohali, IND

1d ago
Software Test Engineering II-SUPPORT SERVICES-Applications-CTB INR 1000K-2000K

AWS | Bash | CIS Controls | DAST | Detection Systems

Entry-level Full Time

Bangalore, Karnataka, India

1d ago
Senior DevOps Engineer INR 2500K-3440K

AWS CloudFormation | Alerting | Amazon ECS | Amazon Web Services | Application Monitoring

On-call rotation | Production support opportunities

Senior-level Full Time

Hyderabad, Telangana, India

1d ago
Sr. Staff Software Development Engineer INR 3000K-4000K

AWS | AWS CDK | Containerization | GRPC | Go

Education reimbursement | Health plans | Hybrid work | Parental leave | Retirement options

Senior-level Full Time

Bangalore, IND

1d ago
Senior Infrastructure Engineer INR 3000K-4000K

Automation | Bash | Cause analysis | Cloud Platforms | Go

Extra days off | Mental health support

Senior-level Full Time

Flexible - India

1d ago
Software Development Engineer III - AI and Analytics INR 3222K-4600K

AI Agents | AWS Bedrock | AWS CloudFormation | AWS Lambda | Agile

Meaningful equity | Medical insurance | Unlimited leave | Wellness benefits

Senior-level Full Time

Bengaluru

1d ago
Software Development Engineer I INR 400K-540K

API Gateway | AWS CloudFormation | AWS Lambda | Agile | Angular

Meaningful equity | Medical insurance | Unlimited leave | Wellness benefits

Entry-level Full Time

Bengaluru

1d ago

Escalation Engineer

Tasks

Perks/Benefits

Skills/Tech-stack

Education

Roles

Regions

Countries

States

Cities

Related jobs