Junior IT Systems Administrator
Tasks
- Administer Microsoft 365 and Entra ID
- Configure endpoint settings
- Configure switches and access points
- Coordinate MSP visits and remediation tracking
- Create and maintain IT documentation and SOPs
- Enforce IT policies and security standards
- Escalate incidents to IT Director and MSP
- Maintain hardware asset inventory
- Manage groups for onboarding and offboarding
- Perform network troubleshooting
- Perform user provisioning and password resets
- Provide on site Level 1 2 IT support
- Resolve helpdesk tickets
- Respond to critical outages outside business hours
- Run and test network cabling
- Set up image deploy and decommission workstations and laptops
- Support ISP escalations
- Support Intune device enrollment and compliance policies
- Support MSP work orders and deployments
- Support Microsoft 365 user support
- Triage and route tickets
- Troubleshoot hardware and software issues
- Troubleshoot printers copiers and peripherals
- Verify VLANs
Perks/Benefits
Skills/Tech-stack
Access Point | Access point configuration | Asset Inventory | Azure AD | Cloudflare DNS | DHCP | Entra ID | Firewall | Hardware Troubleshooting | IT Documentation | Intune | MDM | Microsoft 365 | Networking Fundamentals | OneDrive | Outlook | Point configuration | Printer Troubleshooting | Remote Desktop | Remote Desktop Protocol | SharePoint | Switch configuration | Tailscale | Teams | Ticketing systems | VLAN | VPN | Windows 10 | Windows 11
Education
N/A
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