Tier 2 Operations Support Specialist
USA, VA, Chantilly (15059 Conference Ctr Dr), United States
USD 62K-141K Mid-level Full Time
Tasks
- Analyze logs and system events
- Analyze system metrics and dashboards
- Automate routine tasks
- Build resilient infrastructure
- Collaborate with cross‑functional teams
- Coordinate with Tier 3 teams
- Implement monitoring tools
- Support on‑call and after‑hours operations
- Troubleshoot system network issues
- Work rotating shifts
Perks/Benefits
- Disability benefits
- Health insurance
- Life insurance
- Paid leave
- Retirement plan
- Tuition assistance
- Work-life balance
Skills/Tech-stack
Automation | Cloud infrastructure | Incident Management | Linux | Log Analysis | Monitoring Tools | Network Troubleshooting | Scripting | System Administration | Windows
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | High School Diploma | Master of Science | PhD
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