Product Support Engineer
Tasks
- Adhere to SLAs and document resolutions
- Collect and analyze diagnostic artifacts
- Partner with engineering to reproduce issues
- Provide technical support
- Troubleshoot security and network issues
Perks/Benefits
Skills/Tech-stack
Customer support | DNS | HAR files | HTTP | Network Troubleshooting | Packet Captures | SAML | SSL | Security troubleshooting | TCP/IP
Education
N/A
Roles
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