L3/L4 Cloud Azure Support Engineer
Tasks
- Act as escalation point for critical incidents
- Create and maintain technical documentation runbooks and knowledge base art
- Develop automation scripts for operational tasks
- Enforce Azure Policy and RBAC
- Implement Infrastructure as Code templates
- Monitor Azure environments
- Perform root cause analysis
- Provide technical guidance to clients
- Recommend security posture improvements
- Respond to alerts incidents and service requests
- Troubleshoot Azure infrastructure and platform issues
Perks/Benefits
- 24x7 support rotation
- Employee assistance program
- Employee ownership opportunities
- Paid time off
- Paid volunteer days
- Professional development opportunities
- Remote or hybrid work environment
- Tuition reimbursement
- Wellness program
Skills/Tech-stack
App Service | Auto Scaling | Automation | Azure Alerts | Azure App | Azure App Service | Azure Arc | Azure CLI | Azure Cost Management | Azure Hybrid | Azure Hybrid Benefit | Azure IaaS | Azure Monitor | Azure PaaS | Azure Policy | Azure RBAC | Azure Reserved Instances | Azure Resource | Azure Resource Manager | Azure SQL | Azure SQL Database | Azure Stack | Azure Storage | Azure Storage Accounts | Azure Virtual | Azure Virtual Desktop | Azure Virtual Machines | Bicep | CSP | Cause analysis | Change Management | CloudHealth | Conditional Access | Cost Management | Defender for Cloud | EA | Entra ID | ExpressRoute | Hybrid Benefit | Hyper-V | ITIL | Incident Management | Linux Server | Linux server administration | Load balancers | Log Analytics | LogicMonitor | MCA | Microsoft Azure | Microsoft Defender | Microsoft Defender for Cloud | Network Security | Network Security Groups | Powershell | Problem Management | Reserved Instances | Resource manager | Root Cause Analysis | Root cause | SQL Database | Savings Plans | Security groups | Server Administration | Storage Accounts | Storage Spaces Direct | Storage spaces | Terraform | VPN Gateway | Virtual Desktop | Virtual Machines | Virtual Networks | Windows server
Education
N/A
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