Expert Support Engineer - PLSQL, AppDynamics, Splunk, MuleSoft, Python & Cloud
Tasks
- Advise customers on best practices and process methodology
- Analyze and debug customer issues
- Configure BY solutions to support client business processes
- Handle incidents and requests for BY products
- Implement monitoring and performance tuning
- Install BY products
- Monitor systems and respond to alerts
- Perform root cause analysis and implement permanent solutions
- Provide primary user support during steady state
- Support BY Planning solutions
- Verify system business functions and data integrity
Perks/Benefits
Skills/Tech-stack
AppDynamics | Azure | Data Structures | Debugging | Excel | MuleSoft | PLSQL | Python | SQL | Splunk
Education
Roles
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