Manager, Customer Solutions Engineering
Newbury, United Kingdom
GBP 56K-84K (estimate) Mid-level Full Time Found 17d ago
Tasks
- Communicate with team
- Contribute as subject matter expert
- Contribute to pre-sales activities
- Create training plans
- Develop customer relationships
- Develop team processes
- Draft training materials
- Ensure product use and training
- Establish credibility
- Guide product configuration
- Handle objections
- Interface with Project Delivery
- Lead project engagements
- Lead teams on mid-level projects
- Manage resources
- Mentor junior consultants
- Mentor team members
- Partner with Project Management
- Plan and track tasks
- Provide customer services
- Resolve escalations
- Set team goals
- Understand customer business
Perks/Benefits
- N/A
Skills/Tech-stack
Analytical Skills | Application lifecycle | Change Management | Communication | Consulting | Critical Thinking | Customer-facing | Leadership | Legacy platforms | Problem Solving | Project Management | Relationship Management | Technical leadership
Education
Language: en |
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