Manager, Technical Success
Germany - Update Location
EUR 53K-70K (estimate) Mid-level Full Time
Tasks
- Build stakeholder relationships
- Collaborate cross-functionally
- Communicate product value to stakeholders
- Drive customer satisfaction
- Expand customer revenue
- Improve customer retention
- Increase product adoption
- Lead customer success team
- Mentor technical success managers
- Resolve technical and business challenges
- Serve as escalation point for customer incidents
- Track KPIs including NPS renewals and adoption
Perks/Benefits
Skills/Tech-stack
Account Management | B2B SaaS | Cloud Computing | Customer Success | Cybersecurity | Data Analysis | Forecasting | Networking
Education
N/A
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