Merrill Registered Team Manager - Premium
Tasks
- Analyze performance metrics and key performance indicators
- Coach team members on client acquisition
- Conduct monthly performance reviews
- Deliver product and sales training
- Implement workflow process improvements
- Improve client satisfaction conversion and retention
- Manage call scheduling adherence
- Oversee call management with contact center strategy
- Provide constructive feedback
- Resolve escalated client issues
- Supervise day to day team activities
- Support hiring and training of new personnel
Perks/Benefits
- N/A
Skills/Tech-stack
Account Management | Call Campaign Management | Campaign Management | Client Acquisition | Client Relationship Management | Client relationship | Customer Experience | Customer experience improvement | Data Analysis | Day Trading | Margin trading | Options trading | Performance Management | Recruiting | Relationship Management | Risk Management | Sales Performance Management | Sales performance | Sales strategy | Talent Development | Trading Strategies | Workforce Planning
Education
N/A
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