Microsoft 365 Engineer
Tasks
- Address service outages
- Communicate with stakeholders for reliable support
- Coordinate requests with internal and external resources
- Create technical reports
- Design solutions for escalated issues
- Improve processes and documentation
- Lead projects
- Maintain end user productivity platforms
- Provide end-user support
- Provide technical guidance and drive continuous improvements
- Support incident problem and change activities
- Train users and provide knowledge transfer
- Troubleshoot complex technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Active Directory | Azure | Azure Active Directory | Change Management | Entra ID | Exchange Online | ITIL | Identity and Access Management | Identity and access | Incident Management | Jira | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Microsoft Teams | Monitoring and Reporting | Power BI | Powershell | Problem Management | SQL | ServiceNow | SharePoint Online
Education
Roles
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