Operations Administrator
1, BRIGADE TECH GARDENS, KUNDALAHALLI, BROOKEFIELDS GREEN AVENUE, KUNDALAHALLI, ITPL MAIN RD, PHASE 2, BROOKEFIELD, BENGALURU, 560037, BANGALORE, IN, India
INR 1000K-1350K (estimate) Mid-level Full Time
Tasks
- Communicate planned downtime
- Coordinate extended support
- Develop support process
- Lead SAP/DMS support standups
- Maintain infrastructure monitoring
- Maintain operations manual
- Manage incident tickets
- Manage infrastructure topics
- Monitor service owner
- Provide prerequisites to local IT
- Support SAP DMS documentation
- Track tickets according to SLA
- Update user data
Perks/Benefits
- N/A
Skills/Tech-stack
DMS | IT Service Management | IT service | Incident Management | PLM | SAP | SLA | Service Management
Education
Bachelor of Engineering | Bachelor of Engineering in Computer Engineering | Bachelor of Science | Bachelor of Science in Computer Science | Bachelor of Science in Information Technology
Roles
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