Operations Manager
6314 Remote/Teleworker US, United States
R
USD 92K-166K Mid-level Full Time
Tasks
- Assign tasks priorities and deliverables
- Coordinate multi team operational execution
- Coordinate with infrastructure service management and security stakeholders
- Create implement and maintain operational standards and procedures
- Direct disaster recovery readiness activities
- Drive continuous improvement for operational processes
- Establish monitoring escalation shift handoff and reporting procedures
- Lead major incident and outage response
- Manage day-to-day operational support
- Monitor and report project work plan status dependencies risks and delivery completion
- Oversee incident detection triage escalation and coordination
- Provide operational updates to stakeholders
- Support staffing readiness for on call surge and after hours operations
- Track incident follow up actions to completion
Perks/Benefits
Skills/Tech-stack
Continuous Improvement | Disaster Recovery | Disaster Recovery Planning | Escalation management | IT Service Management | IT service | ITIL | Incident Management | Operational Procedures | Recovery Planning | Service Management | Service Monitoring
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Computer Science | Bachelor of Science in Information Technology
Roles
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