It Support And Junior Systems Administrator
Tasks
- Administer cloud services
- Administer virtualization platforms
- Assist users with technical guidance
- Deploy configure monitor and maintain SaaS platforms
- Deploy configure monitor and maintain cloud environments
- Deploy configure monitor and maintain servers
- Enforce IT policies
- Escalate complex issues to senior IT staff
- Implement configuration changes and updates
- Implement new software solutions
- Install configure and maintain desktop and laptop systems
- Install configure and maintain standard business applications
- Maintain IT documentation and standards
- Manage IT incidents
- Monitor system performance and usage
- Participate in system maintenance tasks
- Perform antivirus and endpoint protection support
- Perform backup support
- Perform hardware lifecycle management
- Perform patch management
- Perform system security support
- Provide user training
- Respond to support requests using ticketing system
- Support VPN connectivity
- Support end user communication tools
- Support firewalls
- Support phone systems
- Support switches
- Support wireless
- Troubleshoot end user hardware issues
- Troubleshoot end user software issues
- Troubleshoot network connectivity issues
- Troubleshoot printer issues
Perks/Benefits
- 401k retirement plan
- Dental insurance
- Dependent Care Account
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid Life and AD ND Insurance
- Paid Long Term Disability
- Paid Short Term Disability
- Paid parental leave
- Paid time off
Skills/Tech-stack
AWS | Antivirus | Antivirus Management | Azure | Backup solutions | Backups | Cloud Computing | Configuration Management | Desktop Support | Endpoint Security | Endpoint protection | Firewalls | IP Networking | Incident Management | Laptop support | Network Devices | Network Troubleshooting | Operating Systems | PC Hardware | Patch Management | Printer Troubleshooting | SaaS administration | Server Administration | Server monitoring | Switches | System security | Ticketing systems | VMware | VPN | Virtualization | Virtualization Administration | Wireless networking
Education
N/A
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