Personal Systems - Advanced Technical Support Engineer
INR 747K-968K (estimate) Mid-level Full Time
Tasks
- Collaborate with external partners
- Consult with stakeholders on solutions
- Coordinate and architect innovative solutions
- Deliver project reports
- Integrate case resolutions into knowledge management system
- Lead moderate to high complexity projects
- Prevent minimize issue occurrences
- Represent organization at customer visits and industry events
- Resolve technical issues hardware and software
- Support adoption of advanced systems
Perks/Benefits
- N/A
Skills/Tech-stack
Amazon Web Services | Artificial Intelligence | As-a-Service | Automation | Cause analysis | Customer Relationship Management | Customer relationship | Customer support | Debugging | Linux | Operating Systems | Product support | Python | Relationship Management | Root Cause Analysis | Root cause | SQL | Scripting | Software as a Service | TCP/IP | Unix | Web Services | Workflow Management
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
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