Principal Software Engineer, Customer Engineering
Milpitas, California
USD 115K-160K (estimate) Senior-level Full Time
Tasks
- Align customer engineering team strategies and priorities
- Build and deploy AI agents for customer escalation workflows
- Identify and champion tooling improvements for troubleshooting and performance analysis
- Integrate agent capabilities into identity platforms
- Represent engineering on customer calls and prepare executive briefings
- Serve as technical liaison between customer facing teams and engineering
- Track and report escalation metrics for resolution timeline accountability
- Translate customer needs into engineering roadmap contributions
Perks/Benefits
Skills/Tech-stack
AI Agents | API Design | API Integration | Access Management | Agile Scrum | Automated Deployments | CI/CD | Cybersecurity | Distributed Systems | Enterprise Integration | Functional testing | Git | Identity and Access Management | Identity and access | Identity governance | Integration Testing | Kanban | System Integration | System Integration Testing | Unit Testing | Zero Trust
Education
N/A
Related jobs
-
IT Systems Engineer – Classified Build Room USD 123K-170KAPT | Air-gapped | Air-gapped networks | Ansible | BashSenior-level Full TimeWoburn,MA7h ago
-
DevSecOps Lead USD 165K-200KBranch protection | CI/CD | Code Scanning | Code review | Container Image401k match | Flexible vacation | Flexible work hours | Learning reimbursement | Parental leaveSenior-level Full TimeUS Remote R10h ago
-
Senior DevSecOps Engineer USD 100K-170K800-53 | Advanced Security | Agile | App Service | Application Gateway401k match | Dental insurance | Health insurance | PTO | Paid parental leaveSenior-level Full TimeArlington, VA / Remote R12h ago
-
DevSecOps Solution Architect USD 100K-185K800-53 | AKS | Advanced Security | App Service | Application Gateway401k company match | Dental insurance | Health insurance | PTO | Paid parental leaveSenior-level Full TimeArlington, VA / Remote R12h ago
-
Technology Control Automation Specialist USD 175K-225KAI RMF | API Integration | AWS | Agent Frameworks | Application SecuritySenior-level Full TimeUnited States14h ago
-
Senior Security Software Engineer, IAM USD 269K-326K.NET | Access Control | Access Management | Attribute-Based Access Control | Attribute-based accessSenior-level Full TimeSan Mateo, CA, United States R14h ago
-
Staff Information Security Engineer - AI First USD 170K-220KAI Agents | AWS | Access Management | Artificial Intelligence | CSPM401k match | Career development opportunities | Caregiver leave | Employee assistance program | HSA contributionsSenior-level Full TimeUnited States - Remote R15h ago
-
AI | Concurrency | Distributed Systems | Eventing | Failure handlingEducation reimbursement | Health plans | Hybrid work | In-office perks | Parental leaveSenior-level Full TimeSan Jose, California, USA16h ago
-
Application Security Engineer - Mid-Atlantic region (Remote in VA, MD, PA, NC, DE, NJ, or DC) USD 110K-160KAPI Security | Application Security Testing | Automation | Azure DevOps | Burp SuiteDental insurance | Home internet allowance | Medical insurance | Mobile phone allowance | Paid time offSenior-level Full TimeRemote R18h ago
-
DevSecOps Lead USD 165K-200KBranch protection | CI/CD | Container Image | Container Image Scanning | Container Scanning401k match | Flexible vacation | Flexible work hours | Learning reimbursement | Parental leaveSenior-level Full TimeUS Remote R18h ago
-
Asset Intelligence | Backend Development | C++ | Concurrency | Data PipelinesCareer growth and learning opportunities | Flexible working hours | Hybrid working model | International collaboration | Team eventsSenior-level Full TimeAustin, Texas, United States19h ago
-
Senior Software Engineer, Security USD 25K-209KAWS | C# | CI/CD | CrowdStrike | Data Protection401k matching | Dental insurance | Family leave | Flexible remote work | Health insuranceSenior-level Full TimeNew York, New York R19h ago
-
AI Security Engineer USD 140K-170KAI Act | AI RMF | Access Logging | Adversarial Machine Learning | Anomaly Detection401k matching | Bereavement leave | Dental insurance | Employee assistance program | Employee discount programSenior-level Full TimeRemote - Nationwide, United States R19h ago
-
Principal Architect, AI-Native Security USD 170K-200KAI Governance | Access Management | Agentic AI | Artificial Intelligence | Attack Surface Analysis401k matching | Bereavement leave | Dental insurance | Disability insurance | Employee assistance programSenior-level Full TimeRemote - Nationwide, United States R19h ago
-
Sr. Security Engineer, Incident Response USD 113K-252KAccess Management | Authentication | Automation | Cause analysis | Cloud SecurityCross-functional collaboration | On-call rotationSenior-level Full TimeNew York, NY19h ago
-
Sr. Security Engineer, Incident Response USD 113K-252KAccess Management | Automation | Cause analysis | Containment | CrowdStrike FalconCross-functional collaboration | On-call rotationSenior-level Full TimePalo Alto, CA or San Francisco, …19h ago
-
800-37 | 800-53 | Access Control | Agile | Alert analysisHealth insurance | Learning and development | Paid leave | RetirementSenior-level Full TimeWashington, DC19h ago
-
DevOps Engineer / Linux Administrator USD 100K-126KAnsible | Bash | CI/CD | Cloud technologies | Configuration ManagementNo travel required | Remote workMid-level Full TimeRemote, United States R20h ago
-
Space RCO - Cyber Security Engineer USD 160K-195KAmazon Web Services | Computer Network Security | Computer network | Computer network operations | ContainersTop-Secret Clearance supportSenior-level Full TimeAlbuquerque, NM20h ago
-
System Security Engineer (5168) USD 73K-121KAttack Vector | Attack vector analysis | Boundary Protection | Breakdown Structure | CIA Impact LevelsHealth insurance | Paid leave | RetirementSenior-level Full TimePatuxent River, MD20h ago
-
Sr. Cloud Cybersecurity Engineer USD 120K-355KARM | AWS | Azure | CI/CD | CloudFormation401k match | Employee assistance programs | Flexible spending account | Health savings account | Life accident and disability coverageSenior-level Full TimeAddison, TX (Hybrid); Bellevue, WA (Hybrid); … R20h ago
-
Senior-level Full TimeMorrisville, NC21h ago
-
Senior Software Engineer, Information Security USD 120K-160KAWS IAM | AWS Lambda | AWS OpenSearch | Amazon SageMaker | BashHybrid work | In-office 3 days per weekSenior-level Full TimeMountain View, CA / Remote (US) R21h ago
-
DevOps / Site Reliability Engineer ID70127 USD 119K-170KAPI | API deployment | AWS | Azure | CI/CDEducation budget | Exciting projects | Fitness budget | Flexible schedule | FlextimeMid-level Full TimeWest Palm Beach, United States21h ago
-
DevOps / Site Reliability Engineer ID70127 USD 119K-170KAPIs | ASPM | AWS | Azure | CI/CDEducation budget | Exciting projects | Fitness budget | Flexible schedule | MentorshipMid-level Full TimeTallahassee, United States21h ago