Professional Services Specialist
Illinois, US Offsite, United States
R
USD 100K-110K Mid-level Full Time
Tasks
- Collaborate on post-sales support
- Conduct product demonstrations and technical discussions
- Conduct site audits and system certifications
- Configure VMS environments including analytics
- Deploy and configure hardware and software solutions
- Develop customer relationships
- Provide on-site and remote support
- Set up and manage network configurations
- Support sales cycle activities and stakeholder engagement
- Train sales teams, partners, and end-users
- Troubleshoot technical issues
Perks/Benefits
- 401k matching
- Dental benefits
- Employee stock purchase
- Incentive bonus
- Medical benefits
- Paid Holidays
- Paid time off
- Parental leave
- Vision benefits
Skills/Tech-stack
API | Customer communication | Firewalls | Hardware Configuration | Multicasting | Networking | Operating Systems | Physical Security Technologies | Physical security | Powershell | Presentation Skills | Routers | Security technologies | System design | TCP/IP | Troubleshooting | UDP | VMs | Wireless Technology | Wireshark
Education
Bachelor's degree in Engineering | High School Diploma | IT | Technical Certificate | Technology
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